Your WMS knows the inventory. Not the forklift.
Real-time MHE status for warehouse operations and maintenance, built from the radio calls and messages already in use.
THE STATE OF WAREHOUSE EQUIPMENT DATA
Most warehouses are running on data that is hours old.
Across the warehousing and 3PL industry, the gap between what supervisors know and what is actually happening on the floor remains wide.
of warehouse downtime events caused by unplanned material handling equipment failures
per shift spent by supervisors manually verifying equipment availability at high-volume 3PLs
shifts of unplanned forklift downtime per unit per month industry-wide
Source: MHI Annual Industry Report / Intermec Warehouse Productivity Study, 2024
WHERE WAREHOUSE OPERATIONS LOSE GROUND
Three breakdowns that compound every shift.
The Shift-Start Equipment Scramble
At peak-shift start, supervisors allocate forklifts and reach trucks to zones before they know how many are actually serviceable. Overnight maintenance releases equipment without a live update reaching the operations board.
"I start every Monday peak with a mental count that's 8 hours old. By 06:15 I've already promised zone 4 a reach truck that's still on charge."
Warehouse Operations Manager
The Dock Equipment Failure
A dock leveler or trailer-restraint unit goes offline during an inbound trailer sequence. The issue is communicated by the dock associate on a general radio channel. The maintenance team hears it on a different channel 20 minutes later.
"We held three inbound trailers for 90 minutes because the leveler fault was radioed to the wrong team. Nobody knew who was fixing it."
Site Maintenance Supervisor
The Sorter Lane Blindspot
When an automated sorter lane trips offline during a parcel peak, the operations supervisor's first indicator is an accumulation alarm or a call from the pick zone. Root cause, who is fixing it, and ETA to restore are not visible centrally.
"I'm managing SLAs blind when a lane goes down. I'm calling the maintenance super every 10 minutes for an ETA they don't have yet."
3PL Site Director
WHAT OPSIMA SHOWS OPERATIONS
A live equipment status board built from field communication.
Every status update sent over WhatsApp, radio, or email becomes a tile on this board. Operations knows what is available right now: not what was available an hour ago.
FROM RADIO CALL TO WORK ORDER
The repair gets reported. The record writes itself.
Field communication flows through Opsima and becomes a structured work order automatically. No forms. No data entry. No end-of-shift catch-up.
PAIN TO OUTCOME
What changes when operations and maintenance share one source of truth.
THE SHIFT-START SCRAMBLE
Every shift starts with an 8-hour-old equipment count. The first 30 minutes are always recovery.
Every shift starts with a knowledge gap. The outgoing supervisor knows what happened. The incoming supervisor has to reconstruct it. Opsima makes the handover instant.
BUILT FOR WAREHOUSE TECHNOLOGY STACKS
Overlays your existing WMS and CMMS. Live in 3 days.
Opsima does not replace SAP EWM, Blue Yonder, or Manhattan WMS. It captures unstructured floor communication and feeds structured records back in.
Integrates with SAP EWM, Blue Yonder, Manhattan WMS, Maximo
Equipment status and maintenance records flow into your existing platforms. No migration.
No new tools for operators or technicians
They radio and message as normal. Opsima reads the output. No behavior change.
Works for automated equipment and manually operated MHE
Sorters, conveyors, dock levelers, forklifts, and reach trucks are all tracked from the same communication channels.
Live in 3 days
No hardware. No on-site installation. Connect to existing communication channels and see structured equipment data within 72 hours.
FAQ
Questions from operations and maintenance teams
Can Opsima track third-party contractor maintenance crews?
Does it work with automated equipment like sorters and conveyors?
How does it handle shared equipment pools across multiple clients in a 3PL facility?
Our WMS is cloud-based -- does Opsima feed data into it?
What's the implementation process for a 24/7 fulfillment center?
Real-time MHE visibility for your warehouse. Live in 3 days.
No hardware. No new tools for operators. No disruption to your WMS, ERP, or CMMS.