Technicians report PM completions over WhatsApp, radio, and verbal shift handovers. Opsima captures those updates and turns them into structured PM records, compliance logs, and meter-based scheduling data, automatically. No new apps for the field team.
Why Preventive Maintenance Data Breaks Down
An RTG reaches 1,200 running hours. The technician completes the service, radios "done," and moves to the next asset. By end of shift, that PM is still showing as pending in the CMMS. A coordinator logs it from memory that afternoon, without the parts used, without actual duration, without root cause. The PM compliance report shows 60 percent. The actual compliance was probably 85. This is the preventive maintenance software gap no scheduler was designed to solve.
Industry average productive maintenance time. The remainder is lost to reporting and administrative follow-up.
Source: Mastering SAP / asset-intensive industry surveys
Time coordinators spend manually logging PM completions from field communication.
Source: Salesforce Field Service Research, 2025
Completion data entered retrospectively, not at time of task. Root cause and parts detail lost by then.
PM statuses split across WhatsApp groups, radio logs, verbal handovers, and end-of-shift reports.
How Opsima Captures Preventive Maintenance
Technicians do not log into a new system. Opsima listens to the WhatsApp groups, radio logs, and email threads the M&R team already uses and extracts PM completion events automatically. Asset ID, PM type, parts used, technician, duration, and next-due interval are structured from plain-language updates.
Calendar-based PM schedules miss the reality of how equipment is actually used. Opsima captures running hours and cycle counts from field communication and operator updates, building a live picture of actual equipment usage. PM intervals trigger from real meter data, not fixed calendar dates.
Every PM event captured by Opsima is stored as a structured record: asset, work type, technician, parts, duration, and root cause where applicable. No end-of-month compilation. Compliance data is current the moment the field team communicates.
Pain to Outcome
Opsima and Your Existing Systems
Your CMMS manages scheduled work orders. It does not capture the PM completions, running hours updates, and field communication that flow through WhatsApp and radio. Opsima fills that gap without touching SAP PM, Maximo, MainPac, UpKeep, or your existing stack.
Opsima pushes structured PM records into your existing CMMS work orders. No migration. No ERP project. No disruption to existing workflows.
Technicians keep using WhatsApp, radio, and verbal handovers. Opsima processes the output. Adoption is not a change management problem.
Informal PM completions, verbal "job done" reports, and WhatsApp updates contain compliance data your CMMS never sees. Opsima captures and structures them.
No hardware. No consultant fees. Connect to existing communication channels and start seeing structured PM records within 72 hours.
FAQ
No hardware. No new tools for field workers. Overlay SAP, Maximo, MainPac, or your existing CMMS. Serving container terminals, mining operations, logistics depots, and equipment rental fleets.