Jira tracks your IT tickets. Opsima captures the operational equipment data alongside.
Opsima captures equipment events from operational communication and can create or update Jira issues for equipment-related work. IT and OT equipment management unified.
Opsima captures equipment events from field communication.
AI classifies events and creates structured issue data.
Equipment events can create Jira issues for maintenance teams.
Equipment events from field communication become Jira issues.
Equipment status changes update linked Jira issues.
AI assigns priority based on equipment event severity.
Issues can be auto-assigned based on equipment type and location.
Equipment response and resolution times tracked against SLAs.
Equipment metrics available in Jira dashboards.