Equipment Downtime Tracking

Downtime Tracking That Starts at the Radio Call

GPS tells you where equipment is. Sensors tell you if the engine is running. Neither tells you why it is down or when it is coming back. Opsima captures that context from radio, WhatsApp, Teams, and email, in real time, across any field operation, any industry, any fleet size.

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The Problem

The 8-Hour Window No System Sees

A mechanic radios a breakdown at 07:15. The work order opens at 08:30. Operations finds out at 11:00. The status lived in a radio call and a WhatsApp thread the entire time. Opsima captures it the instant it happens.

8-12 hrs
Status lag

Average lag between breakdown and system-of-record visibility, based on field observations across field operations.

67%
Informal channels

Of downtime status updates shared via WhatsApp, radio, or verbal handover, never reaching the system of record.

1 in 3
Assignments disrupted

Shift assignments disrupted by equipment unavailability discovered at shift start instead of in real time.

0 min
Opsima update lag

Time from field report to dashboard visibility when downtime is captured through Opsima's AI.

How Opsima Captures Downtime

Real-time downtime intelligence, no new tools required

Radio call to dashboard in under 60 seconds

A mechanic says "Unit-14 is down, hydraulic issue." Opsima classifies the equipment, timestamps the event, updates the dashboard, and notifies stakeholders, all without a ticket or form.

Works with WhatsApp, Teams, email, and radio transcription
Auto-classifies equipment ID, status, and severity
Instant alerts to operations, maintenance, and planning
Full audit log with source channel and timestamp
Unit-14 Breakdown
Heavy Equipment | Hydraulic System
4h 28m
Total downtime
60s
Report to dashboard

One dashboard for every stakeholder

Operations, maintenance, and planning see the same live status. No phone calls to confirm whether a machine is back up.

Color-coded tiles: Available, Breakdown, Maintenance, Reserved
Configurable alerts by equipment type and severity
Multi-site view for fleet managers across yards
Overlays TOS, SAP, or Maximo, does not replace them
Fleet Status - Live
 

Your operations system shows the plan. Opsima shows what actually happened.

The unit assigned to shift 3 went down at 04:15. Your operations system still shows it allocated. Opsima captures the delta and gives planners an accurate availability count before shift start.

Overlays SAP, Maximo, Navis, Tideworks, and MainPac
No modifications to your existing TOS required
Pre-shift availability counts from real-time data
Historical exception log for KPI and post-mortem analysis
Operations System View
Crane-03Assigned
Unit-11Assigned
Loader-07Assigned
Crane-09Assigned
Unit-14Assigned
Opsima Reality
Crane-03Assigned
Unit-11
⚠Breakdown
Loader-07Assigned
Crane-09
⚠Maintenance
Unit-14Assigned
Opsima detected 2 availability conflicts before shift start

Before and After

What Changes When Downtime Is Captured Automatically

Breakdown reported by radio. Operations finds out 45 minutes later.
Dashboard updated within 60 seconds. All stakeholders notified instantly.
Sensor says "engine off." No context on cause, parts, or ETA.
Opsima captures "hydraulic seal missing, ETA 4 hours" from the field message.
MTTR calculated from work order timestamps, 8 to 12 hours after the event.
Events timestamped at moment of communication. KPIs reflect reality.
Shift handover requires reading 40 unread messages to understand what changed.
Incoming shift opens the board and sees current status for every asset.

Every Day Without Real-Time Capture Is Another Day Your Competitors Are Building Intelligence You Are Not

Operations that have started capturing downtime from field communication are building a structured operational history, month over month, that compounds in value. Twelve to eighteen months from now, those operations will use that data to predict failures, negotiate service contracts, and optimize allocation from evidence.

The operations still relying on work order timestamps and verbal handovers will be making the same decisions they make today, in the dark.

A multi-year implementation roadmap does not hold your position. It guarantees you arrive at a world that has already moved on. No hardware project required. No new tools for your field team. Live in weeks.

Works With Your Existing Stack

Overlay on the Systems You Already Have

Opsima does not ask you to replace your TOS, CMMS, or ERP. It adds the real-time communication layer that every existing system is missing.

Works alongside SAP, Maximo, and Navis

Opsima pushes real-time equipment availability into your existing systems. No migration. No API project required on day one.

No new tools for the field team

Operators and mechanics keep using WhatsApp, radio, and verbal reports. Opsima captures downtime from those channels. Adoption is not a change management problem.

Covers MainPac, AS400, and Tideworks

API-first architecture. Connects to existing TOS and ERP without custom development. Structured data feeds back into your existing platforms.

Live in 2 to 4 weeks

No hardware installation. Connects to existing communication channels, configures equipment profiles, and provides onboarding support for your team.

Frequently Asked Questions

Common Questions About Equipment Downtime Tracking

How is Opsima different from GPS asset tracking or sensor telemetry?
GPS and sensor platforms capture what machines report: location, engine hours, fuel, vibration. Opsima captures what your people report: the breakdown call, the part delay, the return-to-service confirmation. These are two different data streams. Sensor data tells you the engine is off. Opsima tells you it is off because a hydraulic seal failed and the ETA for the part is 14:00.
Do we need to change how mechanics report breakdowns?
No. Opsima works with the channels your team already uses: WhatsApp, Teams, radio transcription, and email. There is no new app for mechanics to learn. The behavior change is zero. The data capture starts from day one.
Does Opsima replace our CMMS or TOS?
No. Opsima is an overlay. It does not replace Navis, Maximo, SAP, or any existing system. It adds the real-time communication capture layer that every existing system is missing, and it feeds structured data back into your existing platforms.
How quickly does a breakdown status appear on the dashboard?
Within 60 seconds of the report being captured. The AI processes the incoming message, extracts equipment ID and status, updates the tile, and sends stakeholder notifications, all in under one minute.
Can Opsima track multiple sites from one dashboard?
Yes. Opsima supports multi-site fleet management. Operations managers overseeing multiple yards see a consolidated availability view with the ability to drill down by site, by equipment type, or by shift.
What does implementation look like?
Most operations are live within 2 to 4 weeks. Opsima connects to your existing communication channels, configures equipment profiles, and provides onboarding support for your team. No hardware is required.
Is there a case study or reference deployment?
Yes. PNCT (Port Newark Container Terminal) deployed Opsima across their heavy equipment fleet and achieved a 5% fleet availability gain with 14x more status updates per month. Contact us for the full case study.

A live equipment board that updates itself. No hardware. Live in weeks.

No GPS devices. No new tools for your field team. Overlay SAP, Maximo, Navis, or your existing operations platform. Built for any field operation where equipment availability has a direct cost.

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